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The following tables list the categories of information and specific pieces of information WCF National Insurance Company (“WCF Insurance”) collects about you. The tables also explain the business purpose for collecting information about you, the sources from which WCF Insurance gathers that information, and the third parties with whom WCF Insurance disclosed that information.

 Category of Information

Internet Data

Specific Pieces of Information

The personal information includes cookie data, browser user agent, WCF services used, and IP address.

Business Purpose(s) for Using Personal Information

- Detecting security incidents.

- Protecting against malicious or illegal activity and prosecuting those responsible.

- Debugging to identify and repair errors that impair existing intended functionality.

- Short-term transient use – provided the personal information that is not disclosed to another third party and is not used to build a profile about a consumer or otherwise alter an individual consumer’s experience outside the current interaction.

- Logging application and browser usage, performance, and metrics for analysis of performance, application and website usage for site optimization, fraud/security, and advertising.

- Performing services on behalf of the business or service provider including maintaining or servicing accounts; providing customer service; processing or fulfilling orders and transactions; verifying customer information; processing payments; providing financing; providing advertising or marketing services; providing analytic services; or providing similar services on behalf of the business or service provider.

- Auditing related to a current interaction with the consumer and concurrent transactions.

- Undertaking activities to verify or maintain the quality or safety of a service or device that is owned or manufactured by the business.

Commercial Purpose for Using Personal Information

The commercial purpose for use of the information is to provide insurance related products and services for policyholders, claimants, injured workers and other third parties. 

Sources from Which WCF Insurance Collected Information

Policyholder, policy applicant, claimant, injured worker, employee, employment applicant, consumer, internet service provider, website analytics partners.

Categories of third Parties to Whom WCF Insurance Sold Personal Information

Not Applicable.

Categories of third Parties with Whom WCF Insurance Disclosed Personal Information

Third party security vendors and third-party website analytics partners, including Microsoft Clarity and Google Analytics. We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

For more information about how Google collects and uses your data, visit the web page: How Google Uses Information From Sites or Apps that Use Google’s Services.

 

Category of Information

Protected Class Information

Specific Pieces of Information

Marital status, gender, race/ethnicity, citizenship status

Business Purpose(s) for Using Personal Information

Performing services on behalf of the business or service provider including maintaining or servicing accounts; providing customer service; processing or fulfilling orders and transactions; verifying customer information; processing payments; providing financing; providing advertising or marketing services; providing analytic services; or providing similar services on behalf of the business or service provider; to keep EEOC-required employee data regarding hiring and employment practices to protect against unlawful discrimination and to monitor diversity efforts.

Commercial Purpose for Using Personal Information

The commercial purpose for use of the information is to provide insurance related products and services for policyholders, claimants, injured workers and other third parties. 

Sources from Which WCF Insurance Collected Information

Policyholder, policy applicant, claimant, injured worker, employee, consumer, third-party data provider.

Categories of third Parties to Whom WCF Insurance Sold Personal Information

Not applicable.

Categories of third Parties with Whom WCF Insurance Disclosed Personal Information

Third-party payroll processors, financial institution, government entities, insurance rating organizations and claims management providers.

 

Category of Information

Video and Audio Data

Specific Pieces of Information

The personal information includes voice recordings and video recordings.

Business Purpose(s) for Using Personal Information

- Auditing or investigation related to a current interaction with the consumer or claimant and concurrent transactions.

- Performing services on behalf of the business or service provider including maintaining or servicing accounts; providing customer service; processing or fulfilling orders and transactions; verifying customer or claimant information; processing payments; providing financing; providing advertising or marketing services; providing analytic services; or providing similar services on behalf of the business or service provider.

- Undertaking activities to verify or maintain the quality or safety of a service or device that is owned or manufactured by the business.

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Commercial Purpose for Using Personal Information

The commercial purpose for use of the information is to provide insurance related products and services for policyholders, claimants, injured workers and other third parties.

Sources from Which WCF Insurance Collected Information

Policyholder, policy applicant, claimant, injured worker, employee, employment applicant, consumer, third-party data provider.

Categories of third Parties to Whom WCF Insurance Sold Personal Information

Not applicable.

Categories of third Parties with Whom WCF Insurance Disclosed Personal Information

Government Entities.

 

Category of Information

Personal Identifiers

Specific Pieces of Information

The personal information includes full name, maiden name, alias, employee identification number, social security number, government issued-identification number, patient number, vehicle identification number, phone number, address, email addresses, date of birth, business phone number, business mailing address, business email address

Business Purpose(s) for Using Personal Information

- Auditing related to a current interaction with the consumer and concurrent transactions.

- Detecting security incidents.

- Protecting against malicious or illegal activity and prosecuting those responsible.

- Short-term transient use - provided the personal information that is not disclosed to another third party and is not used to build a profile about a consumer or otherwise alter an individual consumer’s experience outside the current interaction.

- Performing services on behalf of the business or service provider including maintaining or servicing accounts; providing customer service; processing or fulfilling orders and transactions; verifying customer information; processing payments; providing financing; providing advertising or marketing services; providing analytic services; or providing similar services on behalf of the business or service provider.

Commercial Purpose for Using Personal Information

The commercial purpose for use of the information is to provide insurance related products and services for policyholders, claimants, injured workers and other third parties. 

Sources from Which WCF Insurance Collected Information

Policyholder, policy applicant, claimant, injured worker, employee, employment applicant, consumer, third-party data provider.

 Categories of third Parties to Whom WCF Insurance Sold Personal Information

Not applicable.

Categories of third Parties with Whom WCF Insurance Disclosed Personal Information

Third-party payroll processors, financial institutions, government entities, insurance rating organizations,  claims management providers, and security vendors

 

Category of Information

Commercial Information

Specific Pieces of Information

This personal information includes products or services purchased, obtained, or considered, insurance product history, banking account number, bank routing numbers, insurance information; policyholder company payroll information.

Business Purpose(s) for Using Personal Information

- Auditing related to a current interaction with the consumer and concurrent transactions.

- Short-term transient use - provided the personal information that is not disclosed to another third party and is not used to build a profile about a consumer or otherwise alter an individual consumer’s experience outside the current interaction.

- Performing services on behalf of the business or service provider including maintaining or servicing accounts; providing customer service; processing or fulfilling orders and transactions; verifying customer information; processing payments; providing financing; providing advertising or marketing services; providing analytic services; or providing similar services on behalf of the business or service provider.

- Undertaking activities to verify or maintain the quality or safety of a service or device that is owned or manufactured by the business.

Commercial Purpose for Using Personal Information

The commercial purpose for use of the information is to provide insurance related products and services for policyholders, claimants, injured workers and other third parties. 

Sources from Which WCF Insurance Collected Information

Policyholder, policy applicant, claimant, injured worker, employee, employment applicant, consumer, third-party data provider.

Categories of third Parties to Whom WCF Insurance Sold Personal Information

Not Applicable.

Categories of third Parties with Whom WCF Insurance Disclosed Personal Information

Third-party payroll processors, financial institution, government entities, insurance rating organizations and claims management providers.

 

Category of Information

Education

Specific Pieces of Information

The personal information includes education history, attendance at an educational institution, performance at an educational institution, and course work at an educational institution.

Business Purpose(s) for Using Personal Information

- Performing services on behalf of the business or service provider including maintaining or servicing accounts; providing customer service; processing or fulfilling orders and transactions; verifying customer information; processing payments; providing financing; providing advertising or marketing services; providing analytic services; or providing similar services on behalf of the business or service provider.

Commercial Purpose for Using Personal Information

The commercial purpose for use of the information is to provide insurance related products and services for policyholders, claimants, injured workers and other third parties. 

Sources from Which WCF Insurance Collected Information

Claimant, policyholder, injured worker, employee, employment applicant, and consumer.

Categories of third Parties to Whom WCF Insurance Sold Personal Information

Not applicable.

Categories of third Parties with Whom WCF Insurance Disclosed Personal Information

Government entities and claims management providers.

 

Category of Information

Professional Employment Information

Specific Pieces of Information

The personal information includes work history, current work status, professional affiliations, professional memberships.

Business Purpose(s) for Using Personal Information

- Performing services on behalf of the business or service provider including maintaining or servicing accounts; providing customer service; processing or fulfilling orders and transactions; verifying customer information; processing payments; providing financing; providing advertising or marketing services; providing analytic services; or providing similar services on behalf of the business or service provider.

Commercial Purpose for Using Personal Information

The commercial purpose for use of the information is to provide insurance related products and services for policyholders, claimants, injured workers and other third parties.

Sources from Which WCF Insurance Collected Information

Claimant, injured worker, employee, employment applicant, consumer.

Categories of third Parties to Whom WCF Insurance Sold Personal Information

Not applicable.

Categories of third Parties with Whom WCF Insurance disclosed Personal Information

Government entities and claims management providers.