Glass Claim FAQ

If your windshield is damaged in a car accident, your collision insurance coverage would cover repairs or replacement subject to your collision deductible.  If broken or damaged due to non-collision causes such as rock chips, road debris, hitting a bird or animal or hail, glass repair or replacement is typically covered under your comprehensive physical damage coverage.  This will often be subject to a deductible unless you have the waiver of deductible-glass damage endorsement.  This endorsement will waive the deductible in the event of damage to glass located in the windshield, rear window, door windows or side windows.   All other glass may still be subject to the comprehensive deductible.

• For glass repair or replacement: pay only what your comprehensive deductible is.

• Policies with waiver of deductible-glass damage endorsement: $0 for glass repairs or replacement subject to endorsement restrictions.

• File the claim.

• Schedule an appointment.

• Get repairs or replacement completed.

• Pay the deductible if applicable.

You are welcome to have your glass repaired or replaced at your shop of choice.  However, we have partnered with Safelite Auto glass to ensure a seamless process of getting your vehicle back to pre-loss condition as quickly as possible.  In addition to being a nationally recognized auto glass specialist, you can expect the following benefits:

• Nationwide Lifetime warranty

• Mobile auto glass repair and replacement

• Safelite Advantage

• Damaged glass is recycled reducing pollution.

• Mobile service in many cases, depending on your vehicle's equipment.

• Highly regarded replacement and repair technology

• Trained, certified auto glass replacement technicians.

If your windshield damage is smaller than a dollar bill, Safelite Auto Glass may be able to repair it. More extensive damage will likely require a full windshield replacement. If you have the appropriate coverage, WCF Insurance will waive your deductible for glass repairs.

If you have already repaired your glass damage or have a shop and need reimbursement, you can file a claim with us online.  Please call (800) 561-8008 to file your claim.